Policies & FAQs

Cancellation, privacy, and more info to make your appointments as smooth as your hair will be.

Modern hair salon interior with styling chairs, product shelves, and elegant lighting.

Cancellation Policy

Respecting Your Time and Ours

Customers are required to provide a minimum of 10 hours notice for service cancellations. Failure to do so may result in a cancellation fee. We understand that unforeseen circumstances may arise, and we will make every effort to accommodate rescheduling requests whenever possible. However, repeated cancellations or failure to provide sufficient notice may result in the inability to reschedule or future service denials. We appreciate your understanding and cooperation in adhering to our cancellation policy.

FAQs

Common questions, clear answers, no stress.

Where is WS Hairstyling located?
We are located at 780 Broadway, Manhattan, New York, NY 10003, near the corner of Broadway and East 10th Street, just steps from the Astor Place subway station and is easily accessible by public transit.
Is there parking available?
Street metered parking is available near the salon. We recommend allowing extra time for parking, especially during busy hours.
What are your business hours?
We are open Monday through Saturday from 10:00 AM to 7:00 PM. We are closed on Sundays.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, debit cards, and cash.
Do you accept walk-ins?
Yes! Walk-ins are always welcome. However, we recommend booking an appointment in advance to guarantee availability.
What amenities do you offer?
We want you to feel at home. Enjoy complimentary WiFi, beer and wine, and a welcoming, inclusive atmosphere. We are LGBTQIA+ friendly and offer disabled access.
What languages are spoken at the salon?
Our team speaks English, Russian, and Georgian.
Do you offer services for children?
Yes, we offer child-focused hairstyling services tailored to younger clients.
Do you offer student discounts?
Yes! We are proud to offer 20% off select services for NYU students. Bring your Student ID and save!
Hair salon display with Kérastase products and decorative plants.

Privacy Policies

Communication Opt-In

By entering your information on this website, you permit us to reach out to you for future communication via email.

By giving us your phone number during correspondence, booking, or a form on our website you are agreeing to receive text messages from WS HAIRSTYLING NYC. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out at any time.

More Info

Phone Number & SMS Usage

We may collect phone numbers from users who voluntarily provide them through our website or booking services. This information is used solely for communication purposes related to services requested—such as appointment reminders, confirmations, and service-related updates.

We do not share, sell, rent, or lease mobile numbers or any personally identifiable information (PII) to third parties or affiliates for marketing or promotional purposes. Your phone number will never be used for SMS marketing unless you have explicitly opted in.

By entering your phone number, you are agreeing to receive text messages from WS HAIRSTYLING NYC. Message and data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE at any time to opt out. See our Privacy Policy for additional details. (Note: If SMS consent is collected via a checkbox, the box will be unchecked by default.)

All mobile and personal information collected through this website is stored securely by our website provider, Fisherman Technologies, Inc.

Information That is Gathered from Visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Collected information may include visitor information that is directly provided or automatically collected by use of our website and services. Any information that is not personal does not allow us to specifically identify a user or visitor, only to understand general and aggregate user behaviour. This information includes date and time stamps, mouse, scroll, heatmap, and click behavior, as well as operating system, browser, screen, ISP, keyboard. We may use certain technologies like tags, cookies, beacons, and scripts to keep track of user preferences and overall improve user experience.

We may also collect personal information that individuals directly provide like name, email, password, contact, billing, language, and location information, as well as connected third party services and any other information or access directly provided to us through our form or explicitly requested.

All information collected through this website is stored securely by our website provider, Fisherman Technologies, Inc.

How Information is Used

We use the collected information in order to enhance the experience of our users, including improving our website technology and design based on usage metrics, to determine what services might be more or less useful, to better understand and service the needs of our users (including information we maintain about previous users), and relay additional benefits to both visitors and users.

Email addresses will not be sold, rented or leased to 3rd parties.

Email may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by reaching out to us directly.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Google Ads

Google, as a third party vendor, uses cookies to serve ads.

Google's use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.

Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Last Updated June 26, 2025